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Patients with psychological disorders who have been prescribed anti-psychotic drugs, such as mood stabilizers, may really want to take their medication as prescribed but need a lot of help to do so, asserts Dawn Velligan, PhD, associate professor at the department of psychiatry at the University of Texas Health Science Center at San Antonio.
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When a CIGNA member is hospitalized in Tampa Bay, FL, he or she is likely to get a visit in the hospital from Joy Bazo, RN, CMC, LHRN, on-site review nurse for CIGNA in the Tampa Bay area.
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Its disturbing to Mindy Owen, RN, CRN, CCM, when she encounters someone who calls him- or herself a case manager but whose job description doesnt sound like case management at all.
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Regions of the United States where more health care is delivered dont provide better care than regions with more conservative practice patterns, according to studies by researchers at Dartmouth Medical School and the Veteran Affairs Medical Center in White River Junction, VT.
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A comprehensive approach to depression management has paid off for Health Alliance Plan (HAP), a Detroit-based HMO. The Depression Disease Management program includes educational mailings for members, behavioral health case management, a partnership with physicians, and an adjunct program that helps identify people with congestive heart failure and diabetes who are at-risk for depression. A similar program helps identify new mothers who are at risk for postpartum depression.
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Health Alliance Plan (HAP) takes a proactive approach to postpartum depression, screening all new mothers within two to four weeks of the birth.
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When Buffalo, NY-based Univera Healthcare decided to include depression management in its array of population-based disease management programs, the quality management staff were concerned about preserving patient confidentiality.
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A combination of short- and long-term case management coupled with an intensive disease management program has paid off for CIGNA Healthcare.
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Colleen Meicke, RN, CCM, a CIGNA case manager based in Tucson, AZ, takes a proactive approach to caring for her patients, looking at what their needs are likely to be down the road.
